Premier Support for Oracle E-Business Suite Release 11i ends on November 30, 2010 and Extended Support for EBS 11i begins from December 1st, 2010.
Extended Support comes at an additional cost, but these are waived for Oracle E-Business Suite Release 11i through November 2011. Contact your Oracle account manager with questions about Extended Support costs.
Here is a comparison of the different support levels:
A new set of minimum technical requirements for Apps 11i goes into effect when Extended Support begins in December 2010. These new minimum baseline patch requirements are listed in:
What are the impacts of this new baseline?
As always, Oracle Support will assist with diagnosis, triage, and debugging of any issues that you report for your E-Business Suite environment. You will continue to have access to any existing online support tools, knowledge base documentation, and pre-existing fixes.
If you report a new issue that requires a new bug fix, you should be aware that new patches will be released only for the new baseline patches listed in the Minimum Baseline Patch Requirements Note. You should plan to apply the baseline patches (at minimum) listed in Note 883202.1 by November 2010 in order to receive any new bug fixes.
Minimum Baseline Patch Requirements
- Oracle E-Business Suite Release 11.5.10 Consolidated Update 2 plus additional patches listed in Note 883202.1
- ATG Rollup Patchset 6 (11i.ATG_PF.H.delta.6, Patch 5903765)
- 10.2.0.4 Database or 11.1.0.7 Database
- Forms6i Patchset 19 (version 6.0.8.28, Patch 6194129)
- Oracle HTTP Server MLR Patchset 4393827
- Sun Java Runtime Engine (JRE) 1.6.0_03 or higher
The baseline versions listed here (and in the Note) are current as of the document's release date but may change in the future. Any changes will be communicated via Note 883202.1. If you've found this article as the result of a web search, I would strongly encourage you to check the latest version of the Note for the current information.
What EBS 11i products are affected by this new baseline?
In addition to the major technology stack components shown above, Note 883202.1 contains additional minimum baseline requirements for:
- Applications Technology
- Common Applications Calendar
- Contracts
- Core Contracts
- Procurement Contracts
- Project Contracts
- Sales Contracts
- Service Contracts
- Customer Data Management
- Customers Online
- Trading Community
- Financials
- Assets
- iAssets
- Advanced Collections
- Bill Presentment Architecture
- Cash Management
- E-Business Tax
- Financials for the Americas
- Financials for Asia/Pacific
- Financials Common Country
- Financials for EMEA
- Financials for India
- Internet Expenses
- Lease Management
- Loans
- Payables
- Payments
- Property Manager
- Public Sector Budgeting
- Public Sector Financials
- Public Sector Financials (International)
- Receivables
- iReceivables
- Treasury
- U.S. Federal Financials
- Human Resources
- Advanced Benefits
- Approvals Management
- HR Intelligence
- Human Resources
- Labor Distribution
- Learning Management
- Payroll (All Localizations)
- Payroll (International/Custom)
- iRecruitment
- Self-Service Human Resources
- Time and Labor
- US Federal Human Resources
- Intelligence
- Balanced Scorecard
- E-Business Intelligence
- Interaction Center
- Customer Interaction History
- Logistics
- Inventory Management
- Warehouse Management
- Manufacturing
- Cost Management
- Quality
- Supply Chain Globalization
- Work in Process
- Marketing and Sales
- Incentive Compensation
- Marketing
- Partner Management
- Quoting
- Sales
- Sales for Handheld
- Sales Offline
- Territory Management
- Trade Management
- Order Management
- Advanced Pricing
- Configurator
- Order Capture
- Order Management
- Procurement
- iProcurement
- Purchasing
- Sourcing
- iSupplier Portal
- Supplier Scheduling
- Product Lifecycle Management
- Advanced Product Catalog
- Bills of Material
- Document Management and Collaboration
- Engineering
- Item Master
- Projects
- Grants Accounting
- Project Billing
- Project Collaboration
- Project Costing
- Project Portfolio Analysis
- Project Foundation
- Project Resource Management
- Projects
- Service
- Advanced Scheduler
- Complex Maintenance, Repair & Overhaul
- Customer Care
- Depot Repair
- Field Service
- iSupport
- Teleservice
- Supply Chain Planning
- Demand Planning
- Production Scheduling
- Strategic Network Optimization
