The User Productivity Kit shortly known as UPK is a comprehensive, cost-effective, customizable solution that helps your organization quickly create the critical documentation, training, and support materials needed to drive project team and user productivity throughout the lifecycle of your software.

Oracle UPK Professional is the leading solution for creating, deploying, and accessing content for enterprise application deployments. Consisting of Oracle UPK and the Knowledge Pathways designer, manager, and player modules, Oracle UPK Professional turns knowledge into productivity and ensures ongoing end-user competency.

 The User Productivity Kit provides system process documentation, user acceptance test scripts, comprehensive instructor led training materials, web based training materials, role-based performance support and complete documentation.

Also provided is the UPK Developer, which serves as a single source development and customization tool to enable rapid content creation and customization.

UPK is a package that develops content for all of the major software suites that Oracle now controls, including: Oracle E-Business Suite, PeopleSoft Enterprise, JD Edwards EnterpriseOne, Siebel CRM, JD Edwards World, Oracle Transportation Management and Retek. UPK also works with the following: Accential, Acrobat, Application Designer, Configuration Manager, Crystal, Excel, Outlook, PowerPoint, PSnVision, Query Analyzer, Tutor and Word. Although initially developed by Global Knowledge as OnDemand Developer, Oracle has designed object recognition into UPK.

BENEFITS
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• Enable business users gain good knowledge of the functionality of an application by learning how to use a program in both a simulated environment.
• Create documentation, training materials, capture transaction and performance support across the organization.
• Provides training and support personnel to create interactive software simulations and other instructional materials. These simulations allow users to see and interact with an application even before they have access to it.
• Provides process documentation, UAT scripts, comprehensive instructor led training materials, web based training materials.

• Allows to edit the process flow captured and reproduce the same process both in animated format and document format.
• With the addition of prebuilt content for UPK, the effectiveness and quality of that development is greatly enhanced.
• Utilized in any software application development or deployment methodology.

• Develop central repository to improve competency skills by developing CBTs, BPDs, Test Scripts etc.

• Utilize while rolling out a new application.
• Reduce content creation time — Rapid content creation tools produce multiple assets through a single authoring session saving content development time and cost.
• Reduce time to deployment—System process documentation for fit-gap analysis provides time and cost savings, jump-starting your implementation or upgrade project.
• Manage project assets—Central repository stores project assets for stakeholders and deploys training materials to user community.
• Ensure organizational readiness—Performance testing monitors end-user competency prior to go-live as well as tracks ongoing proficiency.